Hoops AI Coach

Privacy Policy

Effective date: October 1, 2026

This Privacy Policy explains how Jonathan & Roi Ventures LTD ("Hoops AI", "we", "us") collects, uses, and shares information about you when you use the Hoops AI Coach mobile application and related services (together, the "Service"). By using the Service you agree to the practices described here. If you do not agree, please do not use the Service.

1. Information we collect

Information you provide

• Account details — your email address and name. If you sign in with Apple or Google, we receive your email address and name from that provider (Apple may give us a private relay address instead of your real email). You may optionally add a profile photo.
• Player profile — the answers you give during onboarding and in your profile: year of birth, position, skill level, height and weight if you choose to enter them, goals, the player you model your game on, available equipment, season status, and your usual weekly schedule (practices, games, lifts, rest days).
• Training activity — the workouts and lifts you start and finish, drills completed, sets and weights logged, and the plan days you mark as recovery.
• Daily check-ins — your self-reported sleep, mental, and physical readiness scores, and your post-game answers (minutes played, how your body feels).
• Support messages — anything you send us by email.

Information collected automatically

• Purchase and subscription data — your subscription status, product, renewal and trial state, provided by Apple App Store / Google Play through our subscription provider RevenueCat. We never see your full payment details.
• Push notification token — a device token issued by Apple or Google (through Expo) so we can deliver training reminders, if you allow notifications.
• Usage and diagnostics — app opens (used for your daily streak), server request logs, and error reports needed to keep the Service running.
• Technical data — IP address, device model, operating system version, app version, and your time zone (used to schedule reminders at your local time).

2. How we use your information

• To provide the Service: build your weekly training plan around your schedule, season, and goals, and keep your workouts, check-ins, and progress in sync across your devices.
• To track your progress: consistency, streaks, tiers, badges, and personal records.
• To manage your subscription and verify your entitlement to Pro features.
• To send transactional email — sign-up and password-reset verification codes and important service notices.
• To send push notifications about your daily plan, unfinished workouts, and the weekly schedule update. You can turn these off in the app or in your device settings.
• To understand usage, fix bugs, and improve the product.
• To respond to your support requests.
• To protect the Service against fraud and abuse, and to comply with legal obligations.

3. How training plans are generated

Your weekly plan is produced by a rule-based planning engine that uses your profile, your team schedule, your season status, and your recent check-ins. It is not medical advice and it does not replace the guidance of a coach, physician, or athletic trainer. We do not use your data to train machine-learning models.

4. How we share information

We do not sell your personal information, and we do not share it with advertisers. We share it only with service providers that help us run the Service, under agreements that limit their use of your data:

We may also disclose information if required by law, to enforce our Terms of Service, or to protect the rights, safety, or property of Hoops AI, our users, or others. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. International transfers

We are based in Israel, and our service providers process data in the United States and the European Union. Wherever your data is processed, we apply the safeguards described in this policy.

6. Data retention and deletion

We keep your information for as long as your account is active. You can delete your account at any time in the app (Profile → Account → Delete account; accounts with a password confirm with that password). Your account, profile, schedule, workouts, check-ins, and photos are then permanently deleted from our systems. Residual copies may persist in encrypted backups and logs for up to 90 days before being purged. See How to delete your account for step-by-step instructions.

Note: deleting your account does not cancel your subscription. Manage or cancel it in your device's App Store or Google Play subscription settings.

7. Your rights

Subject to applicable law — including the Israeli Privacy Protection Law, 5741-1981, and, where it applies, the GDPR and US state privacy laws — you have the right to access the personal information we hold about you, ask us to correct it, or ask us to delete it. You can exercise these rights in the app or by emailing hoopsaiapp@gmail.com. You may also have the right to lodge a complaint with your local data-protection authority (in Israel, the Privacy Protection Authority).

8. Children and teens

The Service is designed for basketball players aged 13 and older. We do not knowingly collect personal information from children under 13. If you are under 18, you should use the Service with the knowledge and consent of a parent or guardian. If you believe a child under 13 has provided us personal information, contact us and we will delete it.

9. Security

We protect your information with encryption in transit, hashed credentials, access controls, and industry-standard hosting providers. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10. Changes to this policy

We may update this policy from time to time. We will post the updated version at this address and update the effective date above; for material changes we will notify you in the app or by email. Your continued use of the Service after a change means you accept the updated policy.

11. Contact us

Jonathan & Roi Ventures LTD
Email: hoopsaiapp@gmail.com